Customer Challenge
A leading aerospace manufacturer needed to assure delivery and improve supplier performance across multiple sites in North America, focusing on:
- Triage and fixing systemic issues at ailing suppliers
- Improving supplier performance concerning quality and delivery
- Supplier delivery management
Scope
- Regional teams across three sites in North America with on-ground support at suppliers
- Activities covering supplier delivery management and systemic issue resolution
Solution
- Real-time communication for MRP performance improvement
- Development of productivity tools, including a single-click master parts tracker
Benefits
- Enhanced real-time communication leading to improved MRP performance
- On-time delivery of compliance/certification engine components
- Recognition from Supply Chain Leadership for best practices
Results
- Significantly reduced part burn down
- Improved supplier delivery performance
Features
- Real-time communication
- Productivity tool development for enhanced supplier performance management
By leveraging real-time communication and innovative productivity tools, we significantly enhanced supplier performance and delivery assurance, demonstrating our dedication to excellence and efficiency in supply chain management.