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Program Manager

Quest Defense is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are part of a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible, possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers.

As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you.

The achievers and courageous challenge-crushers we seek have the following characteristics and skills:

What you will do in the Role:

Personnel management of a team of 15-30 indirect and 6-10 direct employees

Manage and develop a customer-focused program with teams on supply chain management, manufacturing, process engineering, and program management with a wide range of experience and expertise

Build and manage customer relationships to ensure workload pipeline is full, develop and execute strategies for team growth

Follow all QuEST policies and procedures to ensure proper employee performance and development (metrics, performance reviews, training plans, etc.)

Coordinate growth strategy planning and execution with customer specific account management team(s)

Develop innovative ideas to improve cost on customer products / parts (redesign / process improvements)

Monitor and improve program health governance structure

Manage recruitment initiatives for the team, participate in interviews and onboarding

Support proposal development of new tasks (solution development, cost structure, schedule, and scope)

Develop internal processes and procedures based on best practices and lessons learned, where applicable

Collaborate with resource managers internally and externally to staff projects and ensure workload continuity

Contribute and present in project and program reviews

Apply technical principles, theories, and concepts to solve a wide range of challenging engineering problems.

Technical Program Management (joining kickoffs, develop project plans, templates, reviews) may be required

This position description is not intended to be all-inclusive, and employee will also perform other tasks as assigned.

Required Skills:

The successful candidate is detail-oriented and highly collaborative.  There will be a significant amount of interaction with the customer’s teams.  Listening to the customer’s issues and offering proactive solutions is critical to building a strong relationship with this new customer.

7-15 years of experience in aerospace industry with strong team leadership/relationship management/account management experience.

Bachelor’s Degree in related field

Personnel and project management experience are required

Experience managing business of $2 – $3 Million is desirable

Strong foundation / experience in engineering process services.

Hands-on experience with solving problems and leading cross functional teams (CFT’s).

Strong leadership, interpersonal, communication and presentation skills

Effective in executive management presentations

Excellent networking and relationship building skills

Excellent written and verbal communication skills

Ability to forge relationships and build trust both within and external to organization

Demonstrated ability to quickly learn new methods, techniques, and approaches

Demonstrated communication skills

Preferred skills:

Experienced in supply chain management, manufacturing, process engineering, and program management

Experienced with working on military aircraft/aero-engines and associated standards

Gas Turbine and Defense industry preferred.

Experienced with engineering of gas turbine components using CAE tools and hand calculations preferred

Work well in a team-oriented, collaborative environment

Are meticulously detail-oriented

Enjoy people and dynamic teams with diverse experiences. We have fun together!

Physical Requirements & Work Environment

Mostly office environments

Heavily regulated industries with strict adherence to procedures


Physical Requirements & Work Environment:

Mostly Office Environments, Occasional Shop Floor involvement.

Substantial amounts of telephone and computer work.

Heavily Regulated Industries with strict adherence to procedures.

Flexibility to meet business deadlines by staying late or arriving early.

Typical 8 hour days plus lunch / 40 hour weeks / core (required) hours are 9AM to 4PM

Ability to use personal transportation to visit customer locations.

Due to the nature of the work, all candidates must be a U.S. Citizen or Permanent Resident.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Quest Defense provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.