Customer Challenge

  • Digital Thread Integration:
    • Cleanse and integrate part number linkages for E-BOM alignment on an aircraft platform
  • Standard Compliance:
    • Adhere to GEIA-0007 and MIL-STDs 1388, 1808
  • Database Integrity:
    • Validate test and production sustainment data for accuracy
  • Data Longevity:
    • Apply rules for sustained database linkage
  • Provisioning Uniformity:
    • Achieve standard provisioning across platforms

Solution

Global followed a phased execution approach focusing on data accuracy, and the adoption of automation for efficiency.

  • Initial Steps:
    • Defined problem and solution scope with customer through whiteboard sessions
    • Delivered a concise statement of work
  • Phase 1: Linkage Completion:
    • Achieved FLCN to EBOM linkages
    • Reviewed key documents and set up Quest team access
    • Analyzed and understood data flow processes
    • Identified KPIs for backlog reduction and established a regular review cadence
  • Phase 2: Database Synchronization:
    • Aligned test and production databases to correct data inconsistencies
    • Implemented automation for continuous data checks
    • Resolved initial discrepancies and enhanced spares modeling

Outcomes

  • Digital Thread integration:
    • Seamlessly connected the digital thread from engineering to sustainment, enhancing EC flow
  • LCN backlog resolution:
    • Successfully completed the LCN backlog burn-down ahead of schedule
  • Advance to next phase:
    • Enabled an early transition to integrating sub-tier supplier part numbers, thanks to efficiency gains
  • Database optimization:
    • Collaboratively developed the most efficient production/test database phase with the customer Quest team
  • Process improvements:
    • Identified numerous automation and scripting opportunities, facilitating process enhancements and an early project completion

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